Contact

Get in touch

MedVault is operated by A3 Partners Pte Ltd, Singapore, as part of the Atriverse ecosystem. We read every message.

Last updated: October 2026

Support and privacy

For help with your account, data requests (access, correction, export, deletion) and privacy questions, email support@atriverse.com. We aim to reply within two business days.

Grievance Officer

Gaurav Atri — support@atriverse.com (subject line “Grievance”). See the Privacy Policy for your rights under PDPA, PDPO, DPDP and GDPR.

Security reports

Found a vulnerability? See our Security page for how to report it responsibly.

Please don't send

Medical emergencies — call your local emergency number. MedVault cannot respond to emergencies.
Medical records by email — upload them inside the app, where they are stored privately.

Want to leave?

You can delete your account in the app at any time. How account deletion works.